Shipping Policy

Effective date: September 8, 2026 This larocheposay edition is arranged as a skincare-routine chart, connecting formula and use review with the resulting order record.

larocheposay ships only to addresses in the United States. Free shipping applies with no minimum purchase. A sunscreen, cleanser, treatment, moisturizer, serum, lotion, lip-care, or set order remains easier to support when the precise selection stays linked to fulfillment records.

Dermatology routine chart: Before and after shipment

Cancellation can be requested before shipment. After carrier handoff, use the Refund Policy, including its 30-day return window, exchange option, and free prepaid return label for an approved return. For a skincare or sun-care item, read this rule with the live ingredient, formula, direction, warning, SPF, skin-type, shade, size, and use information.

Dermatology routine chart: Address review and multiple parcels

Review the address before placing the order and contact us immediately about a correction. A change is not guaranteed after processing begins. Items may travel in separate parcels, and each available shipment receives tracking. This provision is framed for customers comparing daily routines, formats, protection levels, application areas, skin preferences, or coordinated sets before checkout. It supplies the store-specific context for this delivery sequence provision.

Dermatology routine chart: Shipment confirmation

A tracking number is provided when the order ships. The first carrier scan may take time to display. Contact us if tracking remains unchanged for several business days. For a skincare or sun-care item, read this rule with the live ingredient, formula, direction, warning, SPF, skin-type, shade, size, and use information.

Dermatology routine chart: Skin-protection routine ledger — Delivery sequence

This reference connects formula, SPF, skin-type, direction, and care-routine review with the complete order and support record. It separates order processing from carrier transit and explains tracking, address issues, delays, cancellation, and the return route. This page applies specifically to larocheposay and its selection of facial and body sunscreens, cleansers, acne-care products, moisturizers, serums, eye care, hand and body lotions, lip care, and coordinated skincare sets. This provision is framed for customers comparing daily routines, formats, protection levels, application areas, skin preferences, or coordinated sets before checkout.

Dermatology routine chart: Warehouse processing window

Normal processing takes 1–3 business days for payment review, picking, packing, and handoff preparation. An order received after 5:00 PM Asia/Hong_Kong, on a weekend, or on an applicable holiday begins on the next business day. Processing time and transit time are not the same. The current listing remains the source for product-specific facts, directions, and warnings; this passage governs the related store-side procedure. It supplies the store-specific context for this delivery sequence provision.

Dermatology routine chart: Time in transit

Estimated carrier transit is 4–8 business days after handoff. Combining the normal processing and transit ranges gives an estimated 5–11 business days from the start of processing, although weather, address, carrier, volume, and service disruptions can extend the timing. A sunscreen, cleanser, treatment, moisturizer, serum, lotion, lip-care, or set order remains easier to support when the precise selection stays linked to fulfillment records.

Dermatology routine chart: Delays, loss, or damage

If a package is materially delayed, we will provide the choice required by law, which may include agreeing to the delay or cancelling for a full refund. Contact us about loss, damage, a delivered scan with no package, incorrect items, or missing contents. The customer will not be charged return shipping to resolve those problems. The current listing remains the source for product-specific facts, directions, and warnings; this passage governs the related store-side procedure.


How to reach the merchant

larocheposay
Email: Support@larocheposes.top
Phone: 864-454-2180
Physical address: 7877 Steamboat Landing Rd, Edisto Island, South Carolina, 29438, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (Asia/Hong_Kong).